Interpersonal skills include only verbal communications.

Interpersonal skills include only verbal communications.

• A. True
• B. Only nonverbal
• C. Irrelevant
• D. False

Answer: (D)

Interpersonal skills involve both verbal and nonverbal communication, plus listening and interpreting others’ cues. Saying they include only verbal communications is incomplete because tone of voice, pace, emphasis, facial expressions, gestures, and active listening all shape how a message is understood. In telecommunication, picking up caller emotions, asking clarifying questions, and responding empathetically depend on the full mix of words and nonverbal signals, not just spoken words. The other ideas either narrow interpersonal skills to nonverbal only or dismiss their relevance, which misses how crucial the combined use of verbal and nonverbal cues is in effective communication.

Interpersonal skills involve both verbal and nonverbal communication, plus listening and interpreting others’ cues. Saying they include only verbal communications is incomplete because tone of voice, pace, emphasis, facial expressions, gestures, and active listening all shape how a message is understood. In telecommunication, picking up caller emotions, asking clarifying questions, and responding empathetically depend on the full mix of words and nonverbal signals, not just spoken words. The other ideas either narrow interpersonal skills to nonverbal only or dismiss their relevance, which misses how crucial the combined use of verbal and nonverbal cues is in effective communication.